The Honolulu Fire Department (HFD) is pleased to announce that its official website was recently awarded two top honors for its overall redesigned look and usability. The HFD website, fire.honolulu.gov, was launched in May 2021.

The Interactive Media Council (IMC), through its Interactive Media Awards competition, recognized the HFD website with its Best in Class award for excellence in government. The Best in Class award is the highest honor bestowed by the IMC. The judging criteria included website design, usability, innovated technical features, standards compliance, and content. The HFD website achieved a perfect or near perfect overall score and excelled in the strict guidelines for each criteria. Judges are distinguished professional members of the IMC, a nonprofit organization comprised of website industry leaders in the fields of web design, development, programming, advertising, and other website-related professions.

The HFD also received the Government Standard of Excellence award from the Web Marketing Association’s (WMA) 25th annual WebAward Competition. The WMA is an independent organization founded with the purpose of evaluating and recognizing website excellence on the World Wide Web.

To better serve the public, the HFD redesigned its official website to increase its user-friendly interface to enhance and encourage public engagement. Users can easily locate topics, such as fire codes, permits, inspections, and a variety of fire and life safety information that specifically addresses homeowners, businesses, children, and the elderly. Additionally, the site features an online request for information form, which allows the public to request incident reports, property records, and schedule an appointment for a variety of fire safety education events or presentations.

The HFD website was redesigned in partnership with NIC Hawaii, formerly known as, the Hawaii Information Consortium, which is now a wholly-owned subsidiary of Tyler Technologies.